Terms & Conditions


Ordering Your Headboard

All orders can be made online or by email correspondence.  Once an order has been placed you have 3 days to cancel the order before production begins on your custom made furniture.  We can not accept returns unless the headboard is damaged as a result of a manufacturers defect or you have been sent the incorrect goods. 

Consumers Guarantee

We pride ourselves on the quality of our furniture. We will always ensure your rights are met under the Consumer Guarantees Act 1993.  Your headboard has a 1 year manufacturers warranty.  Your fabric is protected by the Warwick fabrics guarantee to replace any fabric which is found to be faulty as a result of a manufacturing defect and which has been used in accordance with our performance ratings and care instructions.  Fabrics supplied by you are not guaranteed by Kiwi Decors.


It is the policy of Kiwi Decors to send our members emails throughout the purchasing process and other Newsletter emails they elect to receive. Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, Kiwi Decors will send out promotional material to its Newsletters subscribers promoting material related to Kiwi Decors.

Control of Your Password

You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Kiwi Decors password to any third parties. If you choose to share your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Credit Card Security

We use Stripe to protect the security of your personal information, including credit card information.

Your credit card details do not get processed or transmitted through or via Kiwi Decors website; all transactions are processed through a secure payment service provider. Kiwi Decors uses Stripe to provide this service. Stripe hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings.

Your credit card details are not held by Kiwi Decors and cannot be accessed by Kiwi Decors staff. 

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